Return & Refund Policy

Return& Exchange

Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! You can return the items within 30 days of delivery for a full refund or exchange. Buyer is responsible for return shipping cost and any related expenses.  

Just call us: +86 18873967113  Mail us:

• It is very necessary to contact us upon your receipt of the hair when find any problem,this helps solve problems more efficiently
• Guarantee full money refund or exchane new hair as long as hair stays original condition Feel free to contact us:

How to Return Your Hair:

Simply follow the following instructions: Contact us by phone or email within 30 days of receiving your hair. 
We will provide you a Return Address (usa warehouse).Package your hair securely and make sure to include your name, order 
number and a brief note describe why you returned the hair; We are sorry that we don’t take the liability if your returned package 
get lost during shipping, shipping your return by a traceable method is recommended.such as usps


Returned Shipping fee is on buyer except the return of quality problem. After we confirm the item have no any problems.
We will do full refund to bank account that you paid before.